If your live location is not displaying correctly in the app, here are a few steps that usually solve the problem:
Update the app
Go to the App Store or Google Play and check for any available Bump updates. Running the latest version helps prevent location-related problems.Check your device's time settings
If you’ve recently changed your phone’s time or date manually, it can interfere with location sharing. To fix this:Set your device to automatic time and date
Reinstall Bump to refresh the settings
Review location permissions
Bump requires full access to share your location:On iOS: Set location to Always Allow and enable Precise Location
On Android: Set location to Allow all the time
To check this:
Open your device Settings
Tap Apps > Bump > Location
Adjust the permission level if needed
If you've tried all of the above and your location still isn't updating, please reach out to us on Instagram or by email at [email protected] so we can take a look.