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Location not updating

Updated today

If your live location is not displaying correctly in the app, here are a few steps that usually solve the problem:

  1. Update the app
    Go to the App Store or Google Play and check for any available Bump updates. Running the latest version helps prevent location-related problems.

  2. Check your device's time settings
    If you've recently changed your phone's time or date manually, it can interfere with how your friends see your location. To fix this:

    • Set your device to automatic time and date.

  3. Review location permissions
    Bump requires full access so your friends can see your location:

    • On iOS: Set location to Always Allow and enable Precise Location.

    • On Android: Set location to Allow all the time.

    To check this:

    • Open your device Settings

    • Tap Apps > Bump > Location

    • Adjust the permission level if needed

If you've tried all of the above and your location still isn't updating, contact us here so we can take a look.

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