If your live location is not displaying correctly in the app, here are a few steps that usually solve the problem:
Update the app
Go to the App Store or Google Play and check for any available Bump updates. Running the latest version helps prevent location-related problems.Check your device's time settings
If you've recently changed your phone's time or date manually, it can interfere with how your friends see your location. To fix this:Set your device to automatic time and date.
Review location permissions
Bump requires full access so your friends can see your location:On iOS: Set location to Always Allow and enable Precise Location.
On Android: Set location to Allow all the time.
To check this:
Open your device Settings
Tap Apps > Bump > Location
Adjust the permission level if needed
If you've tried all of the above and your location still isn't updating, contact us here so we can take a look.
