We want everyone on Bump to feel confident about who they’re connecting with. We have zero tolerance for people pretending to be someone else or acting dishonestly.
What this covers
This applies across the entire app, everyone and everywhere. Some examples: usernames, profile photos, bios, or messages that pretend to be from brands, public figures, our team, or anyone else they’re not.
What we remove
accounts pretending to be another person or brand
impersonation of Bump team members or support
fake verification badges or symbols
system-style messages designed to deceive
usernames with 'admin' or 'support' meant to mislead
brand logos used to appear official without authorization
This list isn't exhaustive. If something could mislead users or break this policy, we'll remove it and take action.
How we take action
We remove the content
We may limit features like chat or visibility
We may temporarily or permanently suspend an account
We may escalate credible threats to appropriate authorities
How to report
If you see content that violates this policy, you can report it directly in the app. We review all reports and take appropriate action to keep Bump safe for everyone.