If the SMS verification code doesn’t arrive, try these steps:
Turn off your VPN → VPNs can block or delay SMS delivery
Check your SMS spam/blocked folder → especially on Android, in case the code landed there
Request the code again → re-enter your number and ask for a new code (you might need to try more than once)- Update the app → Ensure you’re using the latest version of the app by updating it from the App Store or Google Play
Switch networks → Toggle between Wi-Fi and mobile data to see if the issue is network-related
Restart your device → Restart your phone and reopen the app to refresh your connection
Still stuck?
If none of these work, contact us with your phone number (including the country code).
📝Sometimes the issue may come from your mobile carrier, but we’ll do everything we can to help. Rest assured that your account and data remain secure while resolving SMS issues.